Southern Michigan Bank & Trust: A Comprehensive Guide to Your Trusted Financial Partner

Introduction

Southern Michigan Bank & Trust (SMBT) has been a trusted financial institution in the southern Michigan region for over a century, serving individuals, businesses, and communities with a wide range of banking and financial services. This article will provide a comprehensive overview of SMBT, highlighting its strengths, services, and commitment to customer satisfaction.

About Southern Michigan Bank & Trust

SMBT was founded in 1891 in Coldwater, Michigan. Over the years, it has expanded its operations to include more than 40 branches and loan production offices throughout southern Michigan, including the counties of Branch, Calhoun, Hillsdale, Jackson, Kalamazoo, Lenawee, St. Joseph, and Washtenaw.

Mission Statement: "To provide exceptional financial services and support to our customers, employees, and communities, while maintaining the highest standards of integrity and financial stability."

Core Values:

• Customer Focus
• Integrity
• Teamwork
• Innovation
• Financial Stability

Services Offered

SMBT offers a comprehensive suite of banking and financial services, including:

Personal Banking

• Checking and savings accounts
• Certificates of deposit (CDs)
• Mortgage loans
• Personal loans
• Credit cards
• Online and mobile banking

Business Banking

• Business checking and savings accounts
• Business loans
• Equipment financing
• Treasury management services
• Commercial real estate lending

Wealth Management

• Investment management
• Retirement planning
• Estate planning
• Trust services
• Insurance services

Other Services

• Foreign exchange
• International banking
• Safe deposit boxes
• Notary services

Financial Strength and Stability

SMBT is a well-capitalized and financially sound institution. As of March 31, 2023, the bank had total assets of over $2.7 billion and a strong capital ratio of 10.5%. This financial strength ensures that SMBT is well-positioned to withstand economic challenges and meet the needs of its customers.

Customer Service and Technology

SMBT is committed to providing its customers with exceptional service and convenience. The bank offers a range of digital banking tools, including:

• Online banking
• Mobile banking
• Bill pay
• Remote deposit capture
• Zelle and PayPal integration

SMBT also maintains a network of friendly and knowledgeable customer service representatives available by phone, email, and in-branch.

Community Involvement

SMBT is deeply committed to supporting the communities it serves. The bank supports local businesses, non-profit organizations, and educational initiatives. SMBT employees regularly volunteer their time and resources to make a positive impact on their communities.

Stories and Lessons Learned

Story 1:

A small business owner in Coldwater was struggling to secure funding for a new equipment purchase. SMBT worked closely with the business owner to understand their needs and provided a customized loan solution that enabled the business to expand its operations and create new jobs.

Lesson Learned: SMBT is committed to supporting the growth and success of businesses in its communities.

Story 2:

A couple in Jackson was planning for their retirement and wanted to ensure their financial future. SMBT's wealth management team developed a personalized retirement plan that included investment strategies, estate planning, and tax optimization.

Lesson Learned: SMBT provides comprehensive wealth management services to help customers achieve their financial goals.

Story 3:

A college student in Kalamazoo needed a convenient and affordable way to manage her finances. SMBT's student checking account offered low fees, mobile banking, and access to financial literacy resources.

Lesson Learned: SMBT understands the unique financial needs of students and offers tailored solutions to help them succeed.

Common Mistakes to Avoid

When choosing a bank, it is important to avoid common mistakes such as:

• Not considering financial strength: Choose a bank with a strong capital ratio and a history of financial stability.
• Focusing solely on interest rates: While interest rates are important, they should not be the only consideration. Evaluate the overall value of the bank's services and fees.
• Ignoring customer service: Choose a bank with a reputation for excellent customer service and convenient access to banking services.
• Not shopping around: Compare different banks before making a decision. Consider their services, fees, and customer reviews.

Frequently Asked Questions (FAQs)

Q1: What is Southern Michigan Bank & Trust's routing number?
A: 072402999

Q2: What are the hours of operation for SMBT branches?
A: Most branches are open from 9:00 am to 5:00 pm, Monday through Friday.

Q3: Does SMBT offer mobile banking?
A: Yes, SMBT offers a mobile banking app that allows customers to access their accounts, make payments, and manage their finances on the go.

Q4: What types of mortgage loans does SMBT offer?
A: SMBT offers a wide range of mortgage loans, including fixed-rate mortgages, adjustable-rate mortgages, FHA loans, and VA loans.

Q5: How do I apply for a personal loan from SMBT?
A: You can apply for a personal loan online, by phone, or at any SMBT branch.

Q6: What types of investments does SMBT offer?
A: SMBT offers a range of investments, including stocks, bonds, mutual funds, and exchange-traded funds (ETFs).

Call to Action

If you are looking for a trusted financial partner in southern Michigan, consider Southern Michigan Bank & Trust. With its strong financial performance, extensive range of services, commitment to customer service, and support for the community, SMBT is well-positioned to meet your banking and financial needs.

Visit your nearest SMBT branch today or visit the bank's website at www.smbt.com to learn more and open an account.

Tables

Table 1: SMBT Financial Highlights

Table 2: SMBT Personal Banking Services

Table 3: SMBT Business Banking Services