WordPress Websites: A Comprehensive Guide to Tracking Order Status

WordPress is a popular content management system (CMS) that powers over 43% of all websites on the internet. It's a versatile platform that can be used to create a wide variety of websites, including e-commerce stores.

Importance of Order Tracking for E-commerce Websites

If you run an e-commerce store, it's essential to provide your customers with a way to track the status of their orders. This allows them to stay informed about when their order will arrive and take necessary actions, such as making arrangements for delivery or contacting support if there are any delays.

According to a study by ShipStation, 85% of online shoppers expect to be able to track their orders. In fact, lack of order tracking can lead to anxiety, frustration, and even lost sales.

WordPress Plugins for Order Tracking

There are several WordPress plugins that can help you add order tracking functionality to your website. Some of the most popular options include:

• WooCommerce Order Status Manager: This plugin allows you to create custom order statuses and track the progress of orders through each stage. It also provides email notifications to customers when their order status changes.
• Order Tracking for WooCommerce: This plugin integrates with the WooCommerce shipping API to provide real-time tracking information. It also allows customers to view the tracking status of their orders from their account pages.
• Order Delivery Date for WooCommerce: This plugin allows you to specify a delivery date for each order. It then sends email notifications to customers with the estimated delivery date and tracking information.

How to Add Order Tracking to Your WordPress Website

Once you have chosen an order tracking plugin, you can follow these steps to add it to your WordPress website:

1. Install and activate the plugin: Go to the WordPress admin panel and navigate to Plugins > Add New. Search for the plugin you want to install and click on the Install Now button. Once the plugin is installed, click on the Activate button.
2. Configure the plugin: Each plugin has its own unique configuration options. Be sure to read the documentation for the plugin to learn how to configure it properly.
3. Test the plugin: Once the plugin is configured, test it by placing an order on your website. Make sure that the order tracking information is displayed correctly and that customers receive email notifications when their order status changes.

Tips and Tricks for Order Tracking

• Use a clear and concise order tracking page: Make sure that your order tracking page is easy to find and navigate. Use clear and concise language to explain how customers can track their orders.
• Provide real-time tracking information: If possible, provide real-time tracking information so that customers can stay up-to-date on the progress of their orders.
• Send email notifications: Send email notifications to customers when their order status changes. This will help to keep them informed and reduce the number of inquiries you receive from customers about the status of their orders.
• Use a mobile-friendly order tracking page: Make sure that your order tracking page is mobile-friendly so that customers can track their orders from their smartphones and tablets.
• Integrate with your CRM: Integrate your order tracking system with your CRM so that you can keep track of customer orders and provide better support.

Conclusion

Order tracking is an essential feature for any e-commerce website. By providing your customers with a way to track the status of their orders, you can improve customer satisfaction and reduce the number of inquiries you receive from customers about the status of their orders.

Call to Action

If you're looking for a way to add order tracking to your WordPress website, I recommend using one of the plugins listed above. These plugins are easy to install and configure, and they provide a reliable way to track the progress of your customers' orders.