FASTag KYC: A Comprehensive Guide to Verify and Activate Your FASTag Account

Introduction

FASTag, the electronic toll collection system in India, offers a convenient and cashless way to pay tolls. To use FASTag, vehicle owners need to verify their KYC (Know Your Customer) credentials, linking their FASTag account to their vehicle registration and other relevant documents.

What is FASTag KYC?

FASTag KYC is a process that validates the identity and vehicle ownership of FASTag users. It involves submitting certain documents and details, such as:

• Vehicle registration certificate (RC)
• PAN card
• Driving license
• Address proof

Benefits of FASTag KYC

Completing FASTag KYC offers several benefits:

• Toll fee savings: KYC-verified FASTag users are eligible for discounts on toll charges.
• Convenience: Automated toll payment removes the need for manual cash or card transactions.
• Reduced waiting time: FASTag lanes at toll plazas allow for quicker passage.
• Enhanced security: KYC verification helps prevent unauthorized use of FASTag accounts.

How to Check FASTag KYC Status

There are several ways to check your FASTag KYC status:

• Online: Visit the FASTag portal (https://fastag.org.in/) and enter your FASTag number or vehicle registration number.
• Mobile app: Download the FASTag app and log in with your registered mobile number.
• Customer care: Call the FASTag customer care number (1033) and provide your details.

How to Activate FASTag KYC

If your FASTag KYC is not activated, you will need to complete the following steps:

1. Gather required documents: Collect the documents mentioned earlier.
2. Visit FASTag portal: Navigate to the FASTag portal and click on "KYC Update."
3. Enter details: Fill in your vehicle and personal details, upload the required documents, and submit.
4. Verify OTP: Enter the OTP (One-Time Password) received on your registered mobile number.
5. KYC verification: Your documents will be verified by the FASTag issuer.

Common Mistakes to Avoid

When checking or activating FASTag KYC, avoid the following mistakes:

• Inputting incorrect vehicle or personal details.
• Uploading blurry or incomplete documents.
• Submitting documents that are not in your name.

FAQs

1. Is FASTag KYC mandatory?
Yes, FASTag KYC is mandatory for all FASTag users.

2. How long does it take to activate FASTag KYC?
Usually, FASTag KYC is activated within 24-48 hours of submission.

3. What happens if my FASTag KYC is not activated?
Unverified FASTag accounts may face restricted usage or additional charges.

4. Can I check FASTag KYC status without my mobile number?
Yes, you can visit the FASTag portal and enter your FASTag number or vehicle registration number.

5. What can I do if my FASTag KYC documents are rejected?
You can resubmit your documents after ensuring their accuracy and completeness.

6. Can I activate FASTag KYC for a vehicle I don't own?
No, FASTag KYC can only be activated for vehicles registered in your name.

Call to Action

Verify and activate your FASTag KYC today to enjoy the benefits of seamless toll payments, discounts, and convenience. Remember, FASTag KYC is essential for a smooth and secure FASTag user experience.