As a valued member of the Onnit community, we understand that there may come a time when you need to cancel onnit subscription. Whether you're facing financial constraints, shifting priorities, or simply seeking a change in your fitness routine, we want to make the process as seamless and hassle-free as possible.
Subscriber Stories
Method | Steps | Estimated Time |
---|---|---|
Email Cancellation: Send an email to [email protected] requesting cancellation. | Write "Cancel Subscription" in the subject line. | 1-2 business days |
Phone Cancellation: Call 888-666-4899 and speak to a customer service representative. | Provide your name, email address, and subscription ID. | 10-15 minutes |
Live Chat Cancellation: Visit Onnit's website and click on the "Chat" icon at the bottom right corner. | Request cancellation from the live chat representative. | 5-10 minutes |
Q: Can I cancel my Onnit subscription at any time?
A: Yes, you can cancel onnit subscription at any time, but please note that there may be a prorated refund depending on your subscription status.
Q: What if I need to pause my subscription instead of canceling it?
A: You can contact Onnit customer support to temporarily pause your subscription. Please be aware that paused subscriptions will be automatically reactivated after a certain period of time.
Q: How do I cancel my Onnit subscription if I subscribed through a third-party platform?
A: You will need to cancel your subscription through the platform where it was purchased. For Apple subscriptions, refer to iOS instructions.
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